It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union. If after reading this notice you have questions, please contact us at: (260) 471-5544 or toll free at 1-800-889-5554. Or write to: Regulatory Manager, General Credit Union, 6601 Mutual Drive, Fort Wayne, IN 46825.
Information we collect about you: We collect nonpublic personal information about you from the following sources: Information we receive from your applications and other forms, information about your transactions with us, information we receive from a consumer reporting agency. We may disclose all of the information we collect, as described above, as permitted by law.
Parties who receive information from us: We may disclose nonpublic personal information about you to the following types of third parties: Financial service providers such as insurance companies, nonfinancial companies such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers, plastic card processors, and government agencies.
Disclosure of information to parties that provide services to us: In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform other services on our behalf so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.
To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
How to opt out or stop certain disclosures about you: If you prefer that we do not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures — you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of the disclosures to nonaffiliated third parties, you may call 1-800-889-5554 or write to: Regulatory Manager, General Credit Union, 6601 Mutual Drive, Fort Wayne, IN 46825.
You may opt out of these disclosures at any time. This opt out, by law, will not apply to disclosures that are legally permitted or disclosures we make to companies that perform services on our behalf or to other financial institutions that have joint marketing agreements with us.
Once we receive your request, we have a reasonable amount of time to stop the disclosures. You may always contact us for assistance if you wish to later revoke your opt out election.
Note to joint account holders: If you or someone else (or others) who is/are not member(s) of our credit union has/have obtained a financial product from us, the nonmember(s) is/are eligible to exercise the right to opt out. If anyone of you exercise the right to opt out, we will treat it as if all of you directed us to not make disclosures to nonaffiliated third parties (except those that are permitted by law.
Disclosure of information about former members: If you terminate your membership with GCU, we will not share information we have collected about you, except as permitted or required by law.
How we protect your information: We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What members can do to help: GCU is committed to protecting the privacy of its members. Members can help by following these simple guidelines.
1.Protect your account numbers, plastic card numbers, PINs or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen. 2. Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it. 3. Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. 4. Let us know if you have questions. Please do not hesitate to call us — we are here to serve you!